Welcome to Gigatown
The hashtag capital of New Zealand
How It Works
Gigatown can be the most connected, gig-savvy town in the Southern hemisphere with access to a one gigabit per second (1Gbps) internet connection.
How do we decide who gets to be Gigatown? Actually, we don't decide - you do.
We're looking for the town that wants it the most. There are two ways we’ll be measuring that drive, enthusiasm and determination to be Gigatown:
1. by listening out for the town with the loudest voice on social media; and
2. by tallying up the supporters for each
town signing up on this website.
Choose a town
The towns taking part in our Gigatown competition are all areas where Chorus is deploying fibre to bring ultra-fast broadband services within reach of Kiwi homes and businesses.
Chorus is rolling out fibre to around 70% of the ultra-fast broadband footprint across New Zealand, in a programme of work that's scheduled to be completed at the end of 2019.View areas covered
We’ll be looking for and counting #Gigatown[your town] hashtags for each competing town. Each town has its own hashtags and every eligible hashtag use counts as one point.
On Twitter, YouTube and Instagram all you need to do to earn points is use your town's hashtags.
It’s a little different on Facebook, Wordpress and Tumblr though, where we’ll only be looking for #Gigatown[your town] hashtags on nominated fan pages - check out the rules, and don't forget that spam doesn't count.
On Facebook, every public posting with a #Gigatown [your town] hashtag on nominated public Gigatown fan pages will count, with a maximum of one point per posting. In addition, one point for every comment.
We can't count posts on private or personal FB pages or FB groups.
Videos with a #Gigatown[your town] hashtag in either the title or description will get one point.
Every post with a #Gigatown[your town] hashtag earns a point, with a maximum of one point per item.
The first round of the Gigatown competition closes on Friday 12 September 2014.
On 17 September 2014 the top five towns in our competition will become our Gigatown finalists and go on to compete for the winning spot.
All scores will be reset to zero ready for the finals to begin on Wednesday 17 September.
During the finals Chorus will be taking representatives from the five finalist towns to Chattanooga, Tennessee, USA so they can see for themselves the difference that gigabit broadband can make – and inspire their own community. The winning Gigatown will be announced on Wednesday 26 November.
The Winning Gigatown
The winning Gigatown – that’s the town with the most points at the end of the competition final -will be ideally placed to become a leading digital innovation hub for New Zealand. They’ll have:
- Gigatown connectivity - Chorus will make a special 1Gbps wholesale service available in the winning Gigatown at a special price, and
- A Gigatown development fund - a $200,000 fund provided by Chorus and Alcatel Lucent’s ng Connect will support entrepreneurs and innovators taking new services over Gigabit fibre to market for Gigatown.
Frequently Asked Questions
These FAQs are designed to provide a better understanding of the competition.
Click on any question to reveal it's answer.
I live in a Chorus ultra-fast broadband town, but my street isn’t getting ultra-fast broadband.
Will I still benefit from Gigatown?
The area covered by the Chorus ultra-fast broadband network won’t be altered if the town wins our Gigatown competition.
Even if gigabit broadband services aren’t available at your home address, though, there are still ways you’ll likely benefit from having the services in your town.
What if my street is in Gigatown, but isn’t due to have access to ultra-fast broadband services until much later?
To ensure we meet our commitments around the country Chorus will continue to build the fibre network for ultra-fast broadband according to our planned schedule – even in the town that wins our Gigatown competition.
Won’t bigger towns have an advantage?
They won’t, because the social media and supporters’ points are adjusted for population size before being displayed as Gigapoints. That means a town of 15,000 has as much chance of winning as a town of 50,000. It’s all about your town’s engagement and determination.
Population figures for each town are based on Statistics New Zealand 2013 council and electorate data.
How are Gigapoints calculated?
Gigapoints shown on our leaderboard are a combination of social media activity points and supporters' network sign-up points, which are both Adjusted for the population size of the town.
Gigapoints = (Eligible social media points + Supporters' network points) x Adjustment factor for town population
I live in Auckland – how can I take part in Gigatown?
Auckland City is competing in our competition in individual electorate areas, with just one exception - the Auckland Central electorate area is competing as two towns:
- Auckland Downtown - includes Auckland CBD, Downtown, Westhaven Marina and Waiheke Island
- Auckland Central - includes the suburbs of Freemans Bay, St Mary’s Bay, Herne Bay, Western Springs, Westmere, Ponsonby, Grey Lynn and Newton.
You can see details of the areas here.
If you aren’t sure what electorate you live in you can find out at http://www.elections.org.nz/voters/find-my-electorate
I live in Wellington
-how can I take part in Gigatown?
Wellington City is competing in our competition in its three electorate areas, with the following adjustment:
- Ohariu– the Ohariu Gigatown competition area is as the Ohariu electorate with the addition of Linden and Greenacres but excluding Korokoro, Maungaraki, Normandale and Tirohanga (which are competing as part of Hutt City).
You can see details of the areas here.
If you aren’t sure what electorate you live in you can find out at http://www.elections.org.nz/voters/find-my-electorate
How did you decide how larger cities would take part in the Gigatown competition?
We talked to local councils around the country in the early stages of developing this competition. Where cities were too large to compete as one town we worked with councils to ensure we had a way for their people to compete.
What broadband providers will be able to provide services in Gigatown?
Chorus is working closely with its customers who provide ultra-fast broadband services to homes and businesses.
We’ll be supporting these broadband providers to enable them to offer services in the winning Gigatown.
What download and upload speeds can I expect if I’m in Gigatown?
The services available to homes and businesses will be designed by retail broadband providers and it will be up to them to decide the full details of the services. The Gigatown Wholesale Service will have a headline downstream speed of 1 Gigabit per second (1Gbps) across the Chorus access network. The headline speed is the peak speed attainable in the access network, but is not necessarily representative of the actual speeds that the end user will receive all the time. The maximum upstream or downstream line speed the Gigatown Wholesale Service can support on the end user’s line may be limited by a number of factors.
When will 1Gbps services become available in the winning town?
Chorus will be working closely with its customers (retail broadband providers) to launch 1Gbps services in the winning town as soon as possible – though it’s likely that this will take a few months from the end of the competition.
If my town wins, what will it cost to get a 1Gbps broadband service?
Chorus will provide a sponsored Gigatown Wholesale Service with headline download speeds of 1Gbps, however the retail cost of 1Gbps services to homes and businesses will be set by individual broadband providers.
In the vast majority of cases there is minimal cost to residential broadband customers to get an ultra-fast broadband connection installed.
How long with the special rates last for?
Chorus will provide the sponsored Gigatown Wholesale Service for three years from the service launch date. At the end of the Gigatown promotion period we will work with broadband providers to transition end customers to either the then market price for the 1Gbps service, or appropriate alternative plans.
If I’m already using ultra-fast broadband services, will I need new equipment installed in my home?
The Chorus equipment installed outside and inside your home will not need to be changed, however the modem or residential gateway provided by your broadband provider may need upgrading.
Your broadband provider will be able to tell you more towards to the end of the competition.
What technology will be used to deliver the Gigabit services?
New Zealand’s high speed ultra-fast broadband plans are based on Gigabit passive optical network (GPON) technology, which is capable of delivering downlink speeds of up to 1Gpbs.
This same GPON technology is used by many other fibre broadband operators around the world.
Are there examples around the world of the difference that this kind of high-speed connectivity can make to a community?
Chattanooga in Tennessee, USA credits gigabit technology with being one of the major contributors to the transformation of its economy.
Previously shamed as one of the most polluted and unliveable cities in America, Chattanooga was one of the first cities in the world to roll out a fibre to the premise network offering gigabit connection speeds to homes and businesses. This has been credited with playing a role in attracting a swell of economic investment into Chattanooga, including the expansion of Volkswagen’s Chattanooga plant and the establishment of Amazon.com facilities.
Chattanooga has also become a digital innovation centre that is driving development of next generation fibre applications.
Chattanooga’s fibre optic network has been emulated by a handful of other cities in the USA and it is studied internationally as a model of how to build the smart cities of the future.
Who is Chorus?
Chorus is a fixed line communications infrastructure company making a long-term investment in, and leading an industry transition to, ultra-fast broadband that will be built by 2020 in a large part of New Zealand.
Our customers, who are broadband and telecommunications providers, can all access our existing and new infrastructure so they can deliver better broadband and innovative new services and applications to New Zealand homes, schools, businesses and hospitals.
Our aim is to be world class at what we do, which will support further success for our country as well as keeping us connected to each other and the world.
Support your town by joining its supporters’ network. Your town earns 10 pts. when you sign up.
Use your existing social account to get started right away!
Or enter your info here. We'll send you a confirmation email right away.
If you register we’ll keep you up to date with how your town is doing and you’ll get hints
and tips to make sure your activity is really counting towards your town’s success.
Already have an account? Sign in!
By signing up you agree to the site's terms and conditions.
Make it count
On Twitter, YouTube, and Instagram all you need to do to earn points is use your #Gigatown[your town] hashtags.
On Facebook, Wordpress and Tumblr though, we’ll only be looking for #Gigatown[your town] hashtags on public Gigatown fan pages you nominate. We won’t be counting hashtags on personal or private pages or group pages on these platforms, so make sure your hashtags count.
Nominate a new Gigatown community page:
Once we receive your page nomination, we’ll do a couple of checks to verify the page. First we’ll ensure the page set is up correctly (so we can count the points), then we’ll check it’s a genuine Gigatown page and not encouraging spam.
A list of verified pages will be kept on our website and updated fortnightly. If you think your page has been missed please send us a message on Facebook and nominate your page again.
- 1. Auckland Central
- 2. Auckland Downtown
- 3. Botany
- 4. East Coast Bays
- 5. Epsom
- 6. Helensville
- 7. Hunua
- 8. Mangere
- 9. Manukau East
- 10. Manurewa
- 11. Maungakiekie
- 12. Mt Albert
- 13. Mt Roskill
- 14. New Lynn
- 15. North Shore
- 16. Northcote
- 17. Pakuranga
- 18. Papakura
- 19. Rodney
- 20. Tamaki
- 21. Te Atatu
- 22. Waitakere
- 1. Wellington Central
- 2. Ohariu
- 3. Rongotai
How it works
Over the course of the competition, we'll measure social media and online community engagement in support of each eligible 'town’.
The town with the loudest voice will be New Zealand's first Gigatown, and will be well positioned to become a leading digital innovation hub for New Zealand, showcasing how ultra-fast broadband can re-define our economy, reshape how our children learn and change how our communities live, work and play.
Points will be counted up for each town and adjusted relative to the town’s size to become Gigapoints, which are displayed on this website so you can keep track of your town’s progress. The adjustment for town size ensures that each town has the same opportunity to be the Gigatown.
The five eligible towns with the most points at the end of the initial round will go forward to the finals. Find out more.
The team at Chorus are thrilled to be supporting New Zealand’s further success as well as keeping us connected to each other and the world.
We may amend the way the competition is conducted and the way points are awarded without giving advance notice. The latest competition rules will be available on this website, and we will email members of Gigatown supporters’ networks if there are any significant changes.
Choose a Town
You can choose to support any town in a Chorus’ ultra-fast broadband area.
Chorus’ network availability map shows our UFB areas and gives indicative information on when UFB services will be available at a particular address. Chorus uses best efforts to ensure that the coverage maps are kept up to date, but we retain some flexibility within the long-term build schedule and may from time to time adjust availability dates.
The 1Gbps service will be available within the winning town only in areas where ultra-fast broadband services are available. For this reason, we can’t guarantee that the all the premises within the winning town will be able to access Gigatown services.
Social media activity and supporters' network points will be counted up for each town and adjusted relative to the town’s size to become Gigapoints, which are displayed on this website so you can keep track of your town's progress.
The adjustment for town size ensures that each eligible town has the same opportunity to be the Gigatown.
To keep the Gigatown competition fair we'll also be doing regular sweeps for spam
We’ll be keeping an eye on Kiwis' online habits during our competition and we may add new networks to our list of eligible ones. If we do that, we’ll let you know on this website what network we’re adding and what counts as a point on the new platform.
Chorus may use any content you provide and any content you link to when participating in the Gigatown promotion.
See the competition terms for more details.
We'll publicly announce the winning Gigatown at the end of the competition final. Chorus’ determination of the winning Gigatown or any other aspect of this competition is final and no correspondence will be entered into.
We may amend the way the competition final is conducted and the way points are awarded to finalists, without giving advance notice. The latest competition rules will be available on this website, and we will endeavour to update members of Gigatown supporters’ networks via email if there are any significant changes.
The Winning Gigatown
The Gigatown service:
Chorus provides wholesale telecommunications services which broadband providers use as the foundation for developing their retail phone and broadband services for New Zealand homes and businesses.
Chorus will make available in the winning Gigatown a special 1Gbps wholesale service, at a special price. This special ultra-fast broadband wholesale service (let’s call it the Gigatown Wholesale Service) will be available to broadband providers, who can then sell services based on it to home and business customers in the Gigatown. The service will be available for three years from the date it launches.
More about the Gigatown Wholesale Service
The actual services available to home and business customers in the Gigatown will be designed by broadband providers utilising our Gigatown Wholesale Service, which includes the ability to offer voice service over fibre. The broadband providers will decide the details of their own retail services, along with service charges.
A few things to note:
- The Gigatown Wholesale Service is designed for mass-market services.
- The Gigatown Wholesale Service will only be available within the winning town where ultra-fast broadband services are available.
- Chorus isn’t responsible for any end services offered to customers, or whether any end service is offered by a particular broadband provider.
The Gigatown Wholesale Service will be a best-effort service with downstream headline speeds of 1 Gigabit per second (1Gbps). The headline speeds are the peak speeds attainable in the access network. They aren’t necessarily representative of the actual speeds that the end user will receive all the time, and there are a number of factors that may limit the maximum upstream or downstream line speed on an end user’s line, including:
- the service and plan offered by the broadband provider;
- wiring in the home or office (in particular, wi-fi within the premises will limit speeds available);
- equipment and devices (including the age of the computer, operating system and modem);
- the applications being used;
- the internet beyond the access network (including how the broadband provider has configured its backhaul network); and
- content sources (for example the performance of equipment such as servers at the remote destination).
- Information about how to connect to an ultra-fast broadband service is available here Standard rules will apply for connection and installation charges and end users will need to talk to their broadband provider at the time of connection to find out what, if any, connection and installation charges will apply. Sometimes it’s necessary to get consent to the installation of Chorus’ network from third parties (eg in rights of way or multi-storey buildings); if Chorus cannot get this consent, it will not be possible for end users to connect to broadband services based on the Gigatown Wholesale Service.
- At the end of the Gigatown promotion period the 1Gbps wholesale service price will change to the then market price. We will work with broadband providers to ensure end customers are transferred to appropriate alternative plans if they do not want to pay for a 1Gbps service at the market price.
- Further details of the Gigatown Wholesale Service, including upstream speeds, will be announced at a later date.
The Gigatown development fund:
To enable the winning Gigatown to fully utilise the opportunity that Gigabit broadband service brings, Chorus has teamed with Alcatel Lucent’s ng Connect Programme to make available a development fund of $200,000. This fund will support entrepreneurs and innovators in the winning Gigatown as they develop services that utilise Gigabit broadband from a successful trial or prototype stage through to commercial launch.
Further details of the fund will be provided towards the end of the competition.